The purpose of the present study was to investigate the occupational stress experienced\r\nby bank employees in Greece and its connection with emotional intelligence and\r\ndemographic factors. More specifically, the feeling of occupational stress and the level of\r\nemotional intelligence among Greek bank employees are investigated both separately and in\r\ncorrelation. In addition, it is investigated how demographic characteristics are likely to affect\r\nthe feeling of occupational stress and the level of emotional intelligence of employees in bank\r\ninstitutions in Greece. In addition, the study investigates whether the individual dimensions\r\nof emotional intelligence are likely to predict the level of occupational stress experienced by\r\nGreek bank employees. The sample of the present study consisted of 192 employees of Greek\r\nbanks and credit institutions. The instruments used for data collection were the Perceived\r\nStress Scale (Cohen et al., 1983) (Cronbach�s a =0.85) and the Schutte Self Report Emotional\r\nIntelligence Test (Schuutte et al., 1998) (Chronbach�s a = 0.90). The Perceived Stress Scale\r\nconsisted of 10 questions, six of which were formulated negatively and measured the level of\r\nstress experienced by the employees, while the rest four were formulated positively and\r\nmeasured the employees� control of stress. The answers for the first six questions were given\r\nin a five-level likert scale: 0 = Never, 4 = Very often, while the remaining four in another five\r\nlevel-Likert scale: 0 = Very Often, 4 = Never. The Schutte Self Report Emotional Intelligence\r\nTest consisted of 33 questions measuring the level of the employees� emotional intelligence.\r\nThe responses were given in a five-level Likert scale: 0 = Never, 4 = Very often. The results of the study showed that occupational stress among Greek bank employees was likely to be\r\naffected by some demographic factors and partially predicted by some dimensions of\r\nemotional intelligence. However, further investigation should be carried out in the Greek\r\npopulation, so that the phenomenon of occupational stress is well studied and decreased.
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